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Shipping

Shipping countries
Delivery times
Shipping and return costs
Shipment tracking

Shipping countries

We ship to the following countries:

Albania, Argentina, Australia, Austria, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, China, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, United Kingdom, USA

Delivery times

We always endeavour to dispatch your order quickly. Your order will be processed within 3 working days of receipt. You will then receive a dispatch confirmation by e-mail, in which you will find a link to track your order.

Due to high order volumes during sale periods and during the launch of new collections, there may be delays in processing your order. If you have any further questions about your order, please contact our customer service team.

Shipping and return costs

The following shipping and return costs apply:

Albania, Bosnia & Herzegovina, Serbia, Turkey, Iceland
Shipping partner FedEx
Delivery time 3-7 days
Costs* 25 Euro
Return costs to carry yourself
Austria
Shipping partner GLS
Delivery time 3-7 days
Costs 6 Euro
Return costs for free
Germany
Shipping partner UPS
Delivery time 3-7 days
Costs 10 Euro
Return costs for free
Argentina, Brazil, Israel, Qatar, Oman, Saudi Arabia, United Arab Emirates, Yemen
Shipping partner DHL
Delivery time 3-7 days
Costs* 70 Euro
Return costs to carry yourself
Australien, Behrain, China, Hong Kong, Japan, Mexiko, Neuseeland, Singapur, Südkorea, Thailand
Shipping partner FedEx
Delivery time 3-7 days
Costs* 50 Euro
Return costs to carry yourself
Belgium, Czech Republic, Denmark, France, Hungary, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia
Shipping partner UPS
Delivery time 3-7 days
Costs 12 Euro
Return costs to carry yourself
Bulgaria, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Monaco, Portugal, Romania, Sweden, Spain
Shipping partner DHL
Delivery time 3-7 days
Costs 19 Euro
Return costs to carry yourself
United Kingdom*, Croatia
Shipping partner FedEx
Delivery time 3-7 days
Costs 18 Euro
Return costs to carry yourself
Kanada, Malaysia, USA
Shipping partner FedEx
Delivery time 3-7 days
Costs* 55 Euro
Return costs to carry yourself
Liechtenstein, Norway, Switzerland
Shipping partner DHL
Delivery time 3-7 days
Costs* 25 Euro
Return costs to carry yourself

* Please note that any import sales tax and customs duties incurred on dispatch must be borne by the recipient. Costs cannot be estimated by us. Please contact the relevant customs authority for detailed information.

** For returns from countries outside the EU (third countries), a flat rate of 50 euros is charged for the handling of returned goods. This amount will be deducted from the refund amount.

Shipment tracking

As soon as we have dispatched your order, you will receive an e-mail with the tracking number of your parcel.

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